Privacy Policy

INFORMATION WE COLLECT FROM YOU

GrandWP servers automatically receive and store certain types of information whenever you interact with us: such as your IP address, browser type and language, the date, time of your request. GrandWP also uses “cookies” – small files containing a string of characters sent to your computer that can uniquely identifies your browser – in addition to Flash shared browser objects to administer its website to enhance your online experience and to learn about how you use GrandWP services in order to improve the quality of our services.

COLLECTED DATA FROM PLUGINS

To help us better understand how you use our plugins, we ask users to allow us to collect some data in order to better installed plugins. We NEVER track users without their permission. This means, that after the installation of our plugins, users may be asked with a notification to allow or skip the option, approving us to collect some data.
Our opt-in policy requires a potential customer to self-select the services they wish to subscribe to. All the data we might collect is designed with the goal to ask the user/customer first. If you have noticed any option or code that is not user-friendly or by default would oupt-out any data, please report us such cases, using our contact us form.

What data is collected?

We restrict unauthorized collection of user’s data. In interest of protecting the privacy of our users we don’t share or keep the data with any third party services or users. All collected data is used to better the plugin. These metrics could include:

HOW WE USE YOUR INFORMATION

The information We collect is used: 1. to respond to Your inquiries; 2. to provide customer services and resolve any complaints; 3. to improve the website and service and resolve any technical problems; 4. to communicate with You concerning the services offered on the Website by Us or on any social networking sites; 5. cross-reference with other Personal Information that We have acquired about You or may acquire about You through other sources; 6. to create aggregate data; 7. to maintain a customer database which will be used for in-house business operations ; and 8. to market the products and services of our third party advertisers.

WE CAN SHARE YOUR INFORMATION IN CASE

We may disclose Personal Information: 1. to companies that help process the transactions You request, in order to protect Your transactions from fraud and verify Your identity; 2. to government officials and agencies as required by law in case of illegal activities ; 3. to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view Your Personal Information); 4. to protect and defend Us in connection with any legal action, claim or dispute; 5. to prevent imminent physical harm; 6. to share aggregated statistical or demographic data with business partners or for public relations; 7. to sell or otherwise provide to third parties in the event of a bankruptcy or liquidation; and 8. to sell or otherwise provide to third parties in the event of a future merger or acquisition by another company.

DATA SECURITY

GrandWP will take appropriate security measures designed to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. GrandWP processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. GrandWP takes reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary. If GrandWP learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. GrandWP may post a notice on the website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us.

CHILDREN’S PRIVACY

GrandWP complies with the Children’s Online Privacy Protection Act and does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not send any information about yourself to us, including your name, or email address. No one under age 13 is allowed to provide any personal information to or on GrandWP. In the event that we learn that we have collected personal information from a child under the age of 13 we will delete that information as quickly as possible.

OUR REFUND POLICY

Your purchase of GrandWP products is final. You are being billed after you make a purchase of one or multiple products. This is a one time payment. All our products are non-refundable, due to their General Public License (GNU GPL or GPL), which is a widely used free software license, that guarantees end users the freedom to run, study, share and modify the software. Our refund service negotiate and discuss each issue case by case, meaning that end user is free to email GrandWP staff or use contact form on this website, social networks to let us know about the difficulties they face during the first 10 (ten) days, in this case, if one of our developers could not solve the problem, client will be covered by the money back guarantee. Within that period refund requests can be accepted if they correspond to the following IMPORTANT requirements:

After the problem is examined by our experts we MAKE refund in cases:

In the case of minor deficiencies that can be corrected, your payment is final. We DON’T refund if:

Being a customer, please get sure if you buy the right product, get sure it has all you need and use to ask questions before purchases in order to avoid problems.

CHANGES AND UPDATES TO THIS PRIVACY NOTICE

By Using this Website, you agree to this Privacy Policy. We reserve the right to change, modify or amend this Privacy Policy at any time. Please revisit this page to stay aware of any changes. Any revised Privacy Policy will only apply prospectively to Personal Information collected or modified after the effective date of the revised policy

CONTACT US ABOUT PRIVACY

If you have questions about the privacy aspects of our products or services, please contact us. We will respond to your inquiry as soon as it possible.